Official technical support

How can we help?

DFunds Wallet, formerly AScoin Wallet, is a self-custody crypto wallet designed for managing digital assets and accessing Web3 services.

Support email: Official@assure.pro

About DFunds Wallet

Current product information for the DFunds rebrand and Web3 wallet experience.

With DFunds Wallet, you can:

  • Create or import a self-custody wallet
  • Manage digital assets across supported blockchain networks
  • View token market information and candlestick charts
  • Swap supported tokens through integrated decentralized protocols
  • Compare available swap routes and estimated rates before confirming a transaction

DFunds Wallet supports multiple blockchain networks, including Bitcoin, Ethereum, BNB Smart Chain, TRON, Solana, Polkadot, Arbitrum, and Optimism. Network and token availability may vary by region and version.

As a self-custody wallet, you are responsible for safeguarding your recovery phrase and private keys. Lost credentials cannot be recovered. Digital assets and blockchain transactions involve risks, including price volatility, network fees, slippage, and smart contract risks. Always review transaction details carefully before confirmation.

This version introduces the new DFunds brand. Existing wallet data and core functionality remain unchanged.

Help topics

Current guidance for wallet setup, supported networks, market data, swaps, and account security.

Create or import

Create a new self-custody wallet or import an existing wallet using a supported recovery phrase or private key.

Assets & networks

Manage supported digital assets across available blockchain networks. Availability may vary by region and app version.

Markets & charts

View supported token market information and candlestick charts. Market data is informational and may be delayed.

Swaps & routes

Compare available decentralized swap routes and estimated rates, then review fees, slippage, and transaction details before confirming.

Protect your recovery phrase

Never share your recovery phrase, private keys, or wallet password. DFunds support will never request them. Anyone with your recovery phrase may be able to control your wallet assets.

Explore DFunds

Manage supported assets, review wallet information, and access available DFunds and Web3.0 services.

DFunds Web3.0 wallet assets screen
DFunds DApp browser screen
DFunds account home screen
DFunds fund investment screen
DFunds deposit and earn interest screen
DFunds asset accounts screen

Frequently asked questions

Current information about the DFunds rebrand, self-custody, networks, swaps, and support.

What changed from AScoin Wallet to DFunds Wallet?

This version introduces the DFunds brand. Existing wallet data and core wallet functionality remain unchanged.

Can DFunds recover my wallet credentials?

No. DFunds Wallet is self-custody. Lost recovery phrases and private keys cannot be recovered. Store your backup offline in a secure location and never share it with anyone, including support.

Which blockchain networks are supported?

DFunds Wallet supports multiple networks, including Bitcoin, Ethereum, BNB Smart Chain, TRON, Solana, Polkadot, Arbitrum, and Optimism. Network and token availability may vary by region and app version.

Why can the final swap result differ from the estimate?

Swap quotes and routes are estimates from available decentralized protocols. The final result may change because of price movement, network fees, slippage, liquidity, or smart contract execution. Review all transaction details before confirming.

Why is my blockchain transaction still pending?

Confirmation time depends on the selected network, network activity, and fee conditions. Use the transaction hash to check its status in a compatible block explorer. Avoid submitting a duplicate transaction unless you understand the network behavior.

What should I include in a support request?

Include a description of the issue, your DFunds Wallet version, iOS version, blockchain network, and transaction hash when relevant. Never send your recovery phrase or private key.

Still need help?

Contact the official DFunds support team. Please include enough non-sensitive information for us to understand the issue.